Conflict Management Training - November

This one-day course is suitable for enforcement officers, duty bodies and other organisations to help enable staff to deal with conflict situations. 

The course will teach you how to deal with violent or aggressive members of the public, will equip you with effective conflict management strategies, such as assertive behaviour, and provide you with the skills to stay calm when faced with conflict situations.

Visit our training page for more information or to book onto the course. 

From 13 November 2018 10:00 to 17:00

at Keep Scotland Beautiful office, Stirling

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